Frequently Asked Questions

Common questions about working with Priority BPO

We're not generalists. We focus exclusively on two operational domains—recruiting and accounting—with systematic AI workflow optimization. Our professionals receive 40+ hours of attorney-led training in our Star Player AI Certification program, learning the Four Pillars methodology: Clarity of Work, Consistency of Process, Quality of Output, and Judgment for Escalation. This creates dedicated professionals with institutional knowledge, not rotating vendor pools.

We offer three tiers: Standard ($2,800/month), Premium ($3,200/month), and Star Player Certified ($3,600/month) per professional. Volume discounts apply: 7% off for 2-3 professionals, 12% off for 4+ professionals. There's a one-time setup fee of $1,500-$2,500 based on engagement size. Annual commitments receive an additional 5% discount.

Our team members work remotely from the Philippines and Colombia. All professionals undergo background checks and vetting protocols, and we maintain strict data protection and confidentiality controls.

No. We serve US government contractors performing non-classified, non-clearance governed work. We understand why clearance work cannot be offshored and we don't try. We focus on operational support functions that don't require security clearances.

We start with a scoped operational review (Week 1-2) to assess fit and define scope. Then comes onboarding and setup (Week 3-6) with dedicated professional assignment and workflow documentation. Ongoing operational execution includes daily/weekly delivery, performance monitoring, and continuous AI workflow optimization.

You get named, dedicated professionals embedded in your operations—not a rotating vendor pool. This creates institutional knowledge and systematic excellence over time.

We support FAR, DCAA, GAAP, and SOX compliance requirements. We provide client audit rights, documentation access, security certifications, and clear compliance boundary documentation. Our operations are designed for audit readiness from day one.

It's the industry's first professional standard for offshore AI-enabled operations professionals, designed by a practicing US attorney. The program includes 40+ hours of training covering legal fundamentals, AI prompt engineering, workflow automation, drafting and summarization, escalation protocols, and confidentiality training. Graduates are assessed through attorney-graded Real Work Tests measuring comprehension, drafting quality, and professional judgment.

Yes, for smaller organizations ($5M-$25M revenue), we often serve as the complete accounting or recruiting function under your leadership or fractional executive. For larger organizations, we typically augment existing teams with 2-4 professionals for specialized functions.

Our professionals are trained to work with your existing tools and systems. For recruiting: ATS platforms, LinkedIn Recruiter, job boards, and AI resume parsing tools. For accounting: QuickBooks, NetSuite, Xero, and other accounting software with AI capabilities. We focus on optimizing AI-augmented workflows within your existing tech stack.

Schedule a free operational review. We'll assess your current recruiting or accounting operations, discuss your compliance requirements, and determine if Priority BPO is a good fit for your organization. The operational review is included in your setup fee if you decide to move forward.

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